Online & Mobile Banking

Conveniently Manage Your Money Any Time, Anywhere, On Any Device

On Tap Banking®

Access your On Tap accounts any time, from anywhere, on any device with On Tap Online & Mobile Banking.

With these powerful tools, you can:

View e-Statements

Pay Bills

Track Balances

Schedule Transfers

Set alerts to remind you of upcoming transactions and keep you updated on account activity so you can feel confident that your accounts are secure.

Our mobile banking app gives you access to all of these services, plus you can access Mobile Check Deposit from your phone.

Just visit the App Store or Google Play to download the On Tap Mobile Banking app for your Android or iPhone.

If you are an On Tap member and have never enrolled in online banking, sign up now for this convenient service.

Enroll Now!

Having trouble enrolling your account? Watch a short Tips on Tap video below or click here for our step-by-step version!

**Business Members Please Note - When enrolling in Online Banking, you will use your business Tax ID number for the Social Security field and the date your business was formed for the Date of Birth field.**

Online and Phone Security

With the advances of technology, we here at On Tap Credit Union are committed to members account security and keeping them safe from fraud attacks. As an added security element, you may be asked to provide a new secure access code periodically when logging into online and mobile banking. We know this added measure may increase your login time, however, by adding these advanced features it helps enhance security on your accounts. If you have any additional questions, please call our Contact Center at 303.279.6414 for assistance. Cheers!

LEARN ABOUT FRAUD PROTECTION AT ON TAP

Bill Pay

Access Bill Pay from your mobile phone. To do this, you will need to download our mobile app. Please see the instructions above or call us for more assistance.

From Our Handy Bill Pay Homepage Dashboard on Your Mobile Phone, You'll Be Able to
PAY any person or company with one click VIEW all payees, upcoming bills and payment history ADD new payees quickly SET up recurring payments for bills that are the same each month SEE bill amounts and payment due dates with eBill

Troubleshooting
I'm having difficulty using online banking on my tablet or other mobile device. Most mobile banking issues can be resolved by using the mobile app on your tablet rather than a browser to access your account. My Login ID isn't working. Login IDs are case sensitive, so first check to make sure your Caps Lock is NOT on. If you cannot remember your Login ID, you must speak to a Communications Advocate in our Contact Center at 303-279-6414. We may be able to help you recall your Login. Don't Forget! Sensitive account information can only be provided through a secure message in Online Banking or over the phone after you have been properly identified. The Secure Access Code isn't working. If you request your Secure Access Code by text message, be sure to enter the six-digit code in the body of the message, not the 5-digit short number that the message was sent from. If your Secure Access Code was delivered by email, be sure to check your spam folder. View a Demo Learn More

Browser and Device Requirements

Online Banking

Your browser must be HTML5 compatible. We recommend updating your browser to the latest version available, not just to ensure compatibility with the new online banking experience, but also to ensure that your online banking is as secure as possible.

The Browser Versions Listed Below Are Not Fully Compatible
Internet Explorer Version 11 and earlier Firefox Version 24 and earlier Chrome Version 30 and earlier Safari Version 6 and earlier

We also recommend that you update your Android or iOS device to the most current software version available to ensure compatibility with the new mobile apps.

Mobile App

iPhone 4 and iOS 7 are not compatible with the mobile app.

Have more online and mobile banking questions?

Request a contact

Frequently Asked Questions

What services are included with On Tap Online & Mobile Banking?

On Tap Banking® lets you view e-statements, check balances, track transactions, schedule transfers, set up alerts, pay bills, and deposit checks from your phone via the mobile app.

Can I deposit checks using my phone?

Yes! With the On Tap Mobile Banking app, you can use Mobile Check Deposit to deposit checks from anywhere, without visiting a branch or ATM.

Is Online & Mobile Banking secure?

Yes! On Tap uses multi-factor authentication, secure access codes, and account-activity alerts to help protect your account, plus secure login protocols on the app and online.

How do I enroll if I’m already an On Tap member?

If you’re a member, simply sign up on the On Tap website for Online Banking, then use the same credentials to log in from a browser or mobile device.

Can I pay bills and manage payments online?

Yes! You can use Bill Pay to send money to individuals or businesses, set up recurring payments, view payment history, and manage multiple payees.

Can I manage loans and set up automatic loan payments?

Yes! Online Banking includes a fund transfer feature that allows you to schedule automatic loan payments (for auto loans, credit cards, home loans, etc.).

Will I have access to e-statements and account history?

Yes - e-statements, transaction history, and balances are available 24/7 via Online or Mobile Banking, making it easy to go paperless and monitor your accounts.

Is the mobile app different from online banking?

Not really. The mobile app is part of the same banking platform, using the same login credentials as online banking. The app offers additional convenience, including mobile check deposit and an interface optimized for smartphones and tablets.

Do I have to pay to use Online & Mobile Banking?

No! On Tap provides Online & Mobile Banking free to all members with eligible accounts. There are no monthly fees for digital banking access.