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Online Banking & Bill Pay

Fraud Alert

Here at On Tap, we do our best to stay ahead of the latest scams, Internet crimes and fraudulent solicitations that many fall victim to every day. We feel it is important to relay this information to our members so they can avoid being victims themselves.

What you should know:

When asking to verify your identity, On Tap Credit Union will NEVER ask for:
  • A full social security number
  • Full card numbers
  • A one-time online banking security access code
  • The CVV code or PIN for a card
 

***Cyber Security and COVID-19***

Unfortunately, cyber criminals will utilize whatever opportunities they have to extract personal information from consumers during times of heightened concern. Criminals will prey on concerned people by sending phishing emails regarding COVID-19 intended to entice receivers to click on links they might otherwise avoid.

The World Health Organization and law enforcement agencies around the country have seen an increase in scams related to COVID-19. Scammers are posing as providers of in-home test kits or other financial aid such as offering government assistance checks in exchange for personal information. Please do not provide information to these individuals as the government will never contact you in this manner nor is testing available in this fashion.

Protect yourself and what matters to you by staying diligent and mindful before providing personal information. For more information on COVID-19 and fraud, please take a moment to review the links below. 

BE AWARE OF POTENTIAL SCAMS

Consumer Advisory: Be diligent about avoiding COVID-19 related scams

Avoid Coronavirus Scams

Beware of Criminals Pretending to be WHO

Why You Should Never Shorten "2020" To "20" On Legal Documents


What you should know:

When asking to verify your identity, On Tap Credit Union will NEVER ask for:
  • A full social security number
  • Full card numbers
  • A one-time online banking security access code
  • The CVV code or PIN for a card
 

Are you aware of an Internet crime?

Click the link below to file a Complaint with the IC3.